TERMS AND CONDITIONS
It is essential to understand these Terms since:
- They are the basis of your rights in Astralfy.
- They clarify the licenses you grant us when using Astralfy.
- They stipulate mandatory guidelines for the use of Astralfy.
We encourage you to carefully read these Terms, as well as our Privacy Policy and other linked documents.
1. INTRODUCTION AND DATA ABOUT ASTRALFY:
The website https://www.astralfy.com (hereinafter, the 'Website') is owned by the company 
(hereinafter, the “Astralfy”), a company incorporated under Spanish legislation with domicile at Rossello Street, no. 34, Sant Cugat del Vallès (Barcelona), holder of CIF number 
and registered in the Mercantile Registry of Barcelona in Volume 48689, Folio 13, Sheet B- 592599, Entry 1. Astralfy puts the Website at your disposal so that you can get to know us better, know the services we provide and if you wish, you can contact and, if applicable, contract with us.
2. Legal basis for use of the site
The conditions here Presented, together with the Privacy and Cookies Policy, regulate the use of the website https://www.astralfy.com They are always available in Spanish for review, storage or printing.
For details on how Astralfy handles your personal data and the use of cookies, we invite you to consult our respective policies. These comply with current legislation, including Law 34/2002 and the Regulation ( EU) 2016/679.
3. Access and Acceptance of the Site
Access to our website is free, except for the connection cost of your Internet provider.
You will be able to browse freely and access multiple times without needing to register, except to contract services.
By using the site, you accept our terms of use, privacy and cookie policies, and agree not to use the service for illegal purposes.
You confirm that you are of legal age and legally able to use the site.
4. Use of the Site
As a user, you are obliged to respect the conditions of use, the law and good faith. You will be You will be liable to Astralfy and third parties for any damages caused by improper use of the site.
5. Service Description
Astralfy offers a subscription service to obtain astrological charts. The contract will be formalized in the language of the buyer's country. The online purchasing procedure is:
- Register on the site with a username and password.
- By accepting, a 24-hour trial period for €0.50 begins.
- If the subscription is not canceled 24 hours before the end of the trial period, €29.99 will be charged. for a monthly plan.
Once the purchase is completed, the user will receive You will automatically download a document with all the information related to your birth chart.
5.1. Subscription
The monthly subscription to Astralfy costs €29.99; and automatically renews each month until cancelled. You authorize the charging of the monthly fee to your payment method unless you cancel. Cancellation of subscription is possible at any time, maintaining access until the end of the billing cycle. Payments are generally non-refundable, there are no refunds or credits for partial periods.
6. Prices and Taxes
Prices on Astralfy are shown in euros and include current VAT. Depending on the country of residence or tax status, the final price may vary. VAT-exempt entities must send their NIF/VAT to contact@astralfy .com so that the purchase does not include this tax.
7. Payment methods
Payments for Astralfy services can be made with credit or debit cards. Astralfy ensures that transactions are made through a secure payment system with SSL technology to protect data transmission.
8. Withdrawal and Refund Policy
8.1. Right of withdrawal
Due to the digital nature of the software for analyzing and obtaining a personal birth chart, the right of withdrawal does not apply according to current legislation.
8.2. Refunds
Payments made are non-refundable by law and the service is not transferable. The user will be able to You will enjoy the service until the end of the contracted period.
9. Validity of Offers
Astralfy offers and prices are valid as long as they appear in the web catalog. Astralfy may modify products, services and prices according to market needs. Although the prices are updated, they may contain errors, which will be corrected, but are not binding on the service.
10. Security
The purchase process and the transmission of personal data through Astralfy is carried out on a secure page with SSL encryption. Although current security is guaranteed, you will not be able to be fully guaranteed in the future. Astralfy is committed to promptly correcting any security breach. Astralfy should be notified via contact@astralfy.com of any suspected breach. identity theft.
11. Modifications and Nullity
Astralfy will be able to update the terms and conditions, as well as as the characteristics of the service. will inform important changes. If any clause is void, it will only affect the at that disposal, maintaining the others.
12. Claims and Applicable Law
The service is governed by Spanish legislation. Astralfy may choose arbitration to resolve disputes. A European online dispute resolution platform is also mentioned.
13. Intellectual and Industrial Property Rights
The website and its contents are protected by intellectual and industrial property rights. Any unauthorized use is prohibited. forbidden. Astralfy reserves all rights and legal actions to protect its property.
14. Responsibilities and Guarantees
Users are responsible for using the Astralfy website in accordance with the conditions of use, legislation and good faith. Any use contrary to these rules may give rise to legal liabilities. Astralfy strives to keep the website accessible and operational, but cannot guarantee its continued availability due to possible external factors. The company is not responsible for any damages resulting from interruptions or technical failures beyond its control.
15. Links
Astralfy has no control over and assumes no responsibility for the contents of external websites that link to its site. It is It is prohibited to make links from sites that do not respect legality or morality. Astralfy may also include links to third-party sites, but this does not imply any responsibility for the content or services offered by such sites.
16. Data protection
Astralfy is committed to respecting the privacy of users and to using their personal data responsibly and in accordance with the purpose of the treatment. The company implements appropriate security measures to protect personal data against unauthorized access, loss or misuse.
17. Modifications to the Conditions
Astralfy reserves the right to modify the conditions of use at any time. Users will be informed of any relevant changes and are encouraged to periodically review the conditions to be aware of any updates.
18. Generalities in Astralfy
Astralfy's failure to act on a violation of the terms should not be construed as a waiver of its rights. The conditions are governed by Spanish legislation. In the event that any clause is declared null or inapplicable, this will not affect the to the validity of the rest of the conditions.
19. CUSTOMER SERVICE
For any clarification, incident or complaint, you can contact us through:
Email: contact@astralfy.com