Privacy policy
1. Responsible and Description
1.1. Responsible
The person responsible for the treatment of this site is 
(hereinafter Astralfy or the Service), with address at Rossello street, nº 34, Sant Cugat del Vallès, Barcelona, Spain. NIF: 
Email: contact@astralfy.com
1.2. Description
The Astralfy Privacy Policy is a requirement for the use of the website and its services. This policy regulates how personal and non-personal information of Astralfy users is collected, processed and used, in accordance with current local and European legislation.
2. Information collected
Access to the Astralfy website does not require personal data, but it does require personal data. to register or contract specific services. The information collected may be personal or non-personal and reaches Astralfy in three ways: 1) automatically, 2) voluntarily provided by the user and 3) through third parties.
2.1. Automatic Collection
Includes data obtained through cookies (with the user's consent) and technical details such as IP address, device type, operating system, browser, language, dates and source and destination URLs. Astralfy also uses Google Analytics for analysis, which collects and processes information, including the user's IP address.
2.2. Information provided voluntarily
The information that you voluntarily provide to Astralfy includes data necessary to complete your registration on the website, such as your first name, last name, address and email. Additionally, additional information is required to contract services, such as email address and payment information.
2.3. Third party information
Astralfy receives information from payment systems or credit card processors, such as transaction details, including the time and amount of the purchase.
3. Rights and Purposes
Completing forms on Astralfy is voluntary, but some fields are required for full use of the service. The personal data provided will be used to respond to requests and keep the user informed about the company. Users have the right to access, rectify, delete, limit, oppose and transfer their personal data, by contacting Astralfy at contact@astralfy.com or by postal mail. They may withdraw their consent at any time and file complaints with the corresponding data protection authority.
4. Age and Compliance with Terms
By using the Astralfy service, you confirm that you are of legal age and have the necessary legal capacity to accept and comply with the terms and conditions of the site. You ensure that all information provided to access and use the service is true, complete and accurate.
5. Data usage by Astralfy
5.1. Communication and Security at Astralfy
Astralfy uses SSL encryption on its website to ensure the secure submission of personal data through contact forms. The collected data, including the user's IP address and ISP information, is automatically processed and used to verify the origin of the message, provide personalized recommendations, and detect irregularities. Personal data may also be provided by telephone and email. For payments, Astralfy uses credit or debit cards and does not store the user's bank details.
6. Data retention
Astralfy retains different types of data for different periods: disaggregated data is retained indefinitely; customer data up to 5 years for personal actions or 6 years for accounting; and user data for a maximum of 12 months to respond to your requests.
7. Data shared with third parties
Astralfy shares data with third parties that manage part of the service, requiring compliance with their Privacy Policy. This includes service providers and cooperation with legal authorities.
8. Security measures
Astralfy implements technical and organizational measures to protect data, although it cannot guarantee its absolute security. The information may remain visible even after being deleted.
9. Changes in the Privacy Policy
Astralfy will inform you You will be notified about updates to your Privacy Policy via email or notices on your website.
10. Contact
If you have questions or concerns about Astralfy's Privacy Policy, you can contact them by email contact@astralfy.com